Join us to explore how technology transforms the retail experience.

In today’s hyperconnected world, retail customers are more informed, more selective, and more demanding than ever. Seamless omnichannel experiences are no longer a differentiator, they're a baseline expectation. To stay competitive, retailers must evolve fast, scale smarter, and embrace digital innovation across every touchpoint.

Join us on October 9 for an exclusive half-day event showcasing how industry-leading Microsoft technologies, together with trusted partners, are empowering retailers to thrive in today’s dynamic, customer centric marketplace.

Event Agenda:

8:15 – 8:45 Arrival & Welcome Coffee
Networking over coffee before we kick off the morning sessions.

8:45 – 8:55 Welcome
Strategic introduction to set the stage for the morning.

8:55 – 9:15 The Evolving Retail Landscape – Unified by D365 Commerce
Explore how Dynamics 365 Commerce, integrated seamlessly with a range of ERP systems including Microsoft Dynamics 365 Finance, empowers retailers to operate end-to-end with agility. From backend efficiency to exceptional customer experiences, see how a unified platform enables real-time decision-making and business growth.

9:15 – 9:45 AI-Driven Retail Experiences: From Insight to Impact
Discover how AI is reshaping modern retail. Learn how tools like CoPilot, intelligent agents, and hyper-personalization solutions are driving conversion, loyalty, and customer satisfaction — online and in-store.

9:45 – 10:10 Break & Breakfast / Networking
Continue the conversation over coffee and breakfast.

10:10 – 10:40 Scale brand ambassadors & borderless recurring revenue – Bluefort’s LISA
Explore how Bluefort’s LISA Enterprise supercharges D365 F&O enabling retailers to power customer intimacy with scalable recurring revenue models. Learn how subscription excellence with omnichannel customer experiences increase upselling/cross-selling by 20%, reduce operational costs by up to 25% and deliver long-term loyalty with fast ROI.
Homepage URL: https://bluefort.io/
Product URL: https://bluefort.io/lisa-enterprise/

10:40 – 11:10 Unified Commerce in Action – Adyen’s Payment Innovation
See how Adyen’s global payment platform, integrated with D365 F&O and Bluefort LISA, transforms checkout experiences. Learn how frictionless, omnichannel payments reduce processing costs and increase customer satisfaction — while delivering measurable returns.
Homepage URL: https://www.adyen.com/

11:10 – 11:30 Wrap-up & Open Networking
Final Q&A and time for further networking.

Secure your spot today and discover how to unlock new growth, deliver exceptional customer experiences, and stay ahead in the evolving world of retail.


Register now!